User Guides – Detailed Instructions for Using IBSS Nepal Services
Welcome to the IBSS Nepal User Guides section. Here, you'll find step-by-step instructions to help you set up, manage, and optimize your high-speed fiber-optic internet experience.
1. Setting Up Your IBSS Nepal Internet Connection
A. For New Customers: First-Time Setup
1. Equipment Installation
- Our technician will install an ONT (Optical Network Terminal) at your location.
- Ensure it is placed in a cool, dry area with proper ventilation.
2. Connecting Your Router
- Use an Ethernet cable to connect the ONT to your Wi-Fi router.
- Plug in the router and wait for the power and internet LED to stabilize.
3. Configuring Wi-Fi
- Access your router’s admin panel (usually via 192.168.1.1 or 192.168.0.1).
- Set a strong Wi-Fi password and customize your network name (SSID)
4. Connecting Your Devices
- Search for your Wi-Fi network on your phone, laptop, or smart TV
- Enter the password and enjoy ultra-fast fiber internet
Optimizing Your Wi-Fi Performance
A. Best Practices for Stronger Wi-Fi
- Centralize Your Router – Place it in an open area, away from walls.
- Reduce Interference – Keep away from microwaves, cordless phones, and Bluetooth devices.
-Use 5GHz Band (if available) – Less congestion and faster speeds for compatible devices.
B. Changing Wi-Fi Settings
1. Log in to your router admin panel (check router manual for details).
2. Navigate to Wireless Settings.
3. Adjust:
- SSID (Network Name)
- Password(WPA2/WPA3 recommended)
- Wi-Fi Channel (Auto or least congested)
4. Using Value-Added Services
A. Static IP Setup (For Business Users)
1. Request a Static IP from IBSS Nepal Support.
2. Configure your router with the provided IP, Subnet Mask, and Gateway
B. Parental Controls & Guest Wi-Fi
- Enable Parental Controls– Restrict access to specific websites.
- Set Up Guest Wi-Fi – Create a separate network for visitors.
5. Troubleshooting Common Issues
A. Self-Help Fixes
No Internet? Restart ONT & router.
Slow Speeds? Check for background downloads.
Wi-Fi Drops? Change the wireless channel.
B. When to Contact Support
If issues persist after troubleshooting, contact:
Phone: +977 14581078
Email: support@ibssnepal.com.np
Live Chat: Available on our website
Need More Assistance?
Explore our [FAQ] or [Knowledge Base] for additional guides.
Thank you for choosing IBSS Nepal Your Reliable Fiber Internet Partner!