Getting Started with IBSS Nepal – Your Dedicated Fiber Optic Business Internet Service Provider
Welcome to IBSS Nepal Pvt. Ltd. your trusted partner for high-speed, reliable Fiber Optic Business Internet. Whether you're a new customer or looking to optimize your connection, this guide will help you set up and make the most of our services.
Setting Up Your Fiber Optic Connection
Once your subscription is activated, follow these simple steps to get connected:
Step 1: Equipment Installation
Our Technical Team will install an ONT (Optical Network Terminal) at your premises. Ensure the device is placed in a well-ventilated area near a power source.
Step 2: Connect Your Router
- Use an Ethernet cable to connect the ONT to your Wi-Fi router
- Plug in the router and wait for the indicator lights to stabilize.
Step 3: Configure Your Wi-Fi
- Access your router’s admin panel (usually via 192.168.1.1 or 192.168.0.1).
- Set up your Wi-Fi name (SSID) and a strong password for security.
Step 4: Connect Your Devices
- Search for your Wi-Fi network on your phone, laptop, or smart devices.
- Enter the password and enjoy blazing-fast internet
2. Troubleshooting Basic Connectivity Issues
Experiencing slow speeds or no connection? Try these quick fixes:
Restart Your Devices – Power cycle your ONT, router, and connected devices.
Check Cables – Ensure all cables are securely connected.
Wi-Fi Signal Strength – Move closer to the router or reduce interference from other electronics.
Update Firmware – Ensure your router has the latest firmware updates.
3. Managing Your Account & Services
-Online Customer Portal- Log in to our [self-service portal](#) to:
- View and pay bills
- Track data usage
- Upgrade your plan
- Raise support tickets
Mobile App– Download the IBSS Nepal App (available on Google Play & App Store for easy account management.
4. Need Further Assistance?
Our 24/7 Customer Support is always here to help!
📞 Call Us: [+977 1 4581078]
📧 Email: support@ibssnepal.com.np
💬 Live Chat: Available on our website (https://ibssnepal.com.np)
Welcome to the future of the internet with IBSS Nepal where speed meets reliability!
For more detailed guides, visit our [FAQ] or [Knowledge Base section]